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Terms and Conditions
Effective Date: October 2025
Last Updated: October 2025
Welcome to Red Magnolia Designs! By accessing or purchasing from our website or app, you agree to the following terms and conditions. Please read them carefully before using our services.
1. General Information
Red Magnolia Designs (“we,” “our,” or “us”) provides custom apparel, bookish merchandise, and accessories through our online store and mobile app. By visiting our site, you engage in our “Service” and agree to be bound by these Terms & Conditions.
2. Products & Availability
All products are handmade or printed to order. While we strive to display accurate product information, colors may vary slightly depending on your device screen.
We reserve the right to modify or discontinue products at any time without notice.
3. Pricing & Payments
All prices are listed in USD and may be updated without prior notice.
We accept secure payments through trusted providers (e.g., Shopify Payments, PayPal, or other processors).
You agree to provide current, complete, and accurate purchase and account information for all orders placed.
4. Shipping & Delivery
Processing times vary by product, and estimated delivery dates are shown at checkout.
Once an order ships, we are not responsible for delays or issues caused by carriers. Please double-check your shipping address before submitting your order.
5. Returns & Exchanges
Because most items are custom-made, we do not offer refunds or returns unless your item arrives damaged or defective.
If there’s a problem with your order, please contact us within 7 days of delivery at support@redmagnoliadesigns.shop, and we’ll do our best to make it right.
6. Intellectual Property
All designs, logos, product names, and website content are the property of Red Magnolia Designs and may not be copied, reproduced, or distributed without written permission.
7. Limitation of Liability
We are not liable for any damages arising from use of our website, products, or third-party services. Use of our site and products is at your own risk.
8. Third-Party Links
Our website or app may include links to other websites. We are not responsible for the content, accuracy, or practices of those sites.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.
10. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will take effect immediately upon posting to this page.
11. Contact Us
If you have questions about these Terms & Conditions, please contact us:
📧 support@redmagnoliadesigns.shop
📍 Red Magnolia Designs, Batesville, MS
Privacy Policy for Red Magnolia Designs
Effective Date: October 2025
Red Magnolia Designs (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our mobile app, or make a purchase from our store.
1. Information We Collect
We collect information to provide the best experience for our customers. This includes:
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Personal Information: Name, email address, billing/shipping address, and payment details when you make a purchase.
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Account Information: Login details if you create an account on our site or app.
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Usage Data: Information about how you interact with our website/app, such as pages visited and items viewed.
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Device Information: Browser type, IP address, and device identifiers for analytics and site functionality.
2. How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders
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Communicate with you about your order, account, or customer service requests
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Send promotional emails, updates, or special offers (only with your consent)
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Improve our products, website, and app experience
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Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, remember preferences, and analyze traffic. You can choose to disable cookies in your browser settings, but some features of our site may not function properly.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share limited data with trusted partners who help us operate our business, including:
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Payment processors (e.g., Shopify Payments, PayPal)
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Shipping carriers
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Analytics providers (e.g., Google Analytics)
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Marketing and email service platforms
These third parties are only permitted to use your information for the services they provide to us.
5. Data Retention
We keep your personal data only as long as necessary to fulfill orders, comply with legal requirements, or maintain your account preferences.
6. Your Rights
Depending on where you live, you may have the right to:
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Access, correct, or delete your personal information
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Withdraw consent to marketing communications
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Request a copy of the data we hold about you
To make a request, please contact us at support@redmagnoliadesigns.shop.
7. Security
We use secure servers and encryption to protect your data. However, no online system is completely secure, so please use caution when sharing personal information.
8. Children’s Privacy
Our website and app are not intended for children under 13. We do not knowingly collect information from minors.
9. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on our website with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧support@redmagnoliadesigns.shop
📍 Red Magnolia Designs
Batesville, MS
Refund Policy
Effective Date: October 2025
Last Updated: October 2025
At Red Magnolia Designs, every product is crafted with care. Because many of our items are custom-made or printed to order, we’re unable to offer refunds or returns except in certain situations outlined below.
1. No Refunds or Returns
All sales are final.
We do not accept returns, exchanges, or cancellations once an order has been placed, as each piece is made specifically for you.
2. Damaged or Defective Items
If your order arrives damaged, misprinted, or defective, please contact us within 7 days of delivery at support@redmagnoliadesigns.shop with:
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Your order number
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Photos of the item and packaging
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A brief description of the issue
We’ll review your claim and, if approved, send a replacement at no additional cost.
3. Lost or Delayed Packages
Once an order has shipped, delivery times are managed by the carrier. We are not responsible for lost, stolen, or delayed packages, but we’ll always do our best to help track your shipment or file a claim when possible.
4. Order Cancellations
Because most products begin processing immediately after purchase, we cannot guarantee cancellations. If you need to cancel an order, please email us right away — we’ll help if production hasn’t started yet.
5. Contact Us
If you have questions or concerns about your order, please reach out:
📧 support@redmagnoliadesigns.shop
📍 Red Magnolia Designs, Batesville, MS
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